Discussing Issues
Useful Phrases
Making Excuses
If there is a problem, it is often important to provide an excuse for something not going as planned. These phrases are used to make excuses for a problem.
I'm sorry but...
I'm very sorry about that...
You'll have to forgive me but..
The reason for that is...
Example:
You'll have to forgive me but I'm not familiar with your issues.
I'm sorry but we were unable to differentiate between the key influencers and less influential people in the community.
I'm sorry but going into consulting is no longer viable in the new economy.
You'll have to forgive me but the kiosk is closed.
Agreeing
Showing agreement with others during meetings and other negotiations is common. Here are some useful phrases used when agreeing with someone.
I see your point about ...
That's a great idea.
I see what you mean about ...
I completely agree with you about ...
I see your point about corporate social responsibility.
I see your point about how a learning organization can be designed in a variety of ways.
I see your point about how we should pursue a policy of de-escalation.
I see what you mean about how we should prosecute crimes against humanity.
Disagreeing
At times it is necessary to disagree with others during meetings and other negotiations. Here are some useful phrases used when disagreeing with someone.
I'm afraid I don't agree with you.
I don't see how ...
Yes, but...
I doubt...
What I'm worried about is...
Possibly, but...
Are you sure that...
I'm not sure that...
Most of these phrases introduce the reason for disagreeing.
Example:
I don't see how we can proceed without knowing the relevant laws and practices that apply in the region.
I don't see how one small monetary contribution makes a difference.
I don't see how corporate practices can be reformed.
Yet, but we still need the right leadership before we proceed."