Discussing Issues
Useful Phrases
Making Excuses
If there is a problem, it is often important to provide an excuse for something not going as planned. These phrases are used to make excuses for a problem.
I'm sorry but...
I'm very sorry about that...
You'll have to forgive me but..
The reason for that is...
Example:
I'm sorry but the food cost invoices haven't been mailed yet.
I'm sorry but the front desk personnel are on a lunch break.
You'll have to forgive me but there is not much demand for ecotourism in New Jersey.
I'm sorry but all our limousines rentals are in use.
Agreeing
Showing agreement with others during meetings and other negotiations is common. Here are some useful phrases used when agreeing with someone.
I see your point about ...
That's a great idea.
I see what you mean about ...
I completely agree with you about ...
That's a great idea for our student food programs.
I completely agree with you about this beverage.
I see your point about quick-stop markets.
I completely agree with you about how to safely store raw meat.
Disagreeing
At times it is necessary to disagree with others during meetings and other negotiations. Here are some useful phrases used when disagreeing with someone.
I'm afraid I don't agree with you.
I don't see how ...
Yes, but...
I doubt...
What I'm worried about is...
Possibly, but...
Are you sure that...
I'm not sure that...
Most of these phrases introduce the reason for disagreeing.
Example:
I doubt many transportation companies desire an increase in oil prices.
"Possibly, but extended care facilities have many operational expenses."
I don't see how those picnic tables will seat everyone.
What I'm worried about is the occupancy rate.